+7 (499) 113-14-19
Get consultation
FAQ
About
Catalog
0
ORDER
Your Name
Your Email
Company Name
Taxpayer Identification Number (TIN)
Delivery Address
Contact Phone Number
Leave a Comment
We deliver floral products from China via refrigerated trucks.
Orders are shipped within 3–5 days after confirmation by a manager (depending on order complexity and the number of items).
Further delivery times depend on the destination and shipping method:
Moscow: 7–10 days (summer), 10–17 days (winter).
Novosibirsk: 5–7 days.
Khabarovsk: 5–7 days.
Kazan: 6–9 days.
Minsk (Belarus): 10–12 days.
Almaty/Nur-Sultan (Kazakhstan): 4–5 days.
Bishkek (Kyrgyzstan): 4–5 days.
Baku (Azerbaijan): 8–10 days.
Expedited air delivery is available for certain destinations (3–5 days in transit).
I confirm that I have read the
Privacy Policy
and
Terms of Service
and consent to the processing of my personal data.
ORDER
ORDER
Catalog
About
FAQ
+7 (499) 113-14-19
Get consultation
Search
FILL OUT THE FORM
Category of interest
Cut flowers
Stabilized flowers
Indoor plants
SEND FORM
By submitting the form, you confirm that you have read and agree with the
Privacy Policy
and
Terms of Offer
and consent to the processing of your personal data.
Claim Submission Form for Product Quality
Li Hua Group
Person Full Name or Company Name (Required)
Contact phone number (Required)
Contact E-mail (Optional yet recommended)
Date of product receipt (Required)
Order Number (Required)
Product Name
e.g. Spray Carnation Mix, 70 cm
Quantity of ordered Product to reclamation
in pieces
Reason of the Claim (Required)
Spoiled/rotten goods
Mechanical damage
Incomplete set
Does not match the grade/quality
Other (specify below)
Photo of product (Required)
Preferred Claim solution (Required)
Money Refund
Product Replacement
Discount / Partial Payment
Other (Please specify)
Submission Confirmation
I confirm that the information provided is accurate, and I agree with the terms of submitting a claim and with the processing of my personal data as outlined in
the Privacy Policy
.
Please note that all claims must be submitted within 24 hours from the moment the goods are received at our warehouse.
A response to the claim will be provided within 72 hours.
Submit the Claim
Made on
Tilda
